Call Center

GSI Tech offers a fully equipped call center for excellent customer support service. We take care of our customers and respond to their queries via text, email, and call. Our competent and dedicated team of staff is ready to serve customers and listen to their issues to give them immediate and on-time response. We are committed to excellence and never compromise on quality.

State of the Art Equipment

We are fully equipped with advanced and cutting-edged equipment. Our team uses the latest systems and devices to communicate with customers. We have robust servers and networks with faster internet connectivity. Our call center has variety of tools to cater to customers’ queries and resolve promptly.

We have modern desktop computer systems, headphones, laptops, customer relationship management (CRM) Software, browser-based and automated call distribution software, hosted VOIP, call monitoring and recording. Our cloud data storage provides excellent data handling support to clients.

Professional Call Center Services

We offer valuable customer and consultation services. Our services include:

  • Email Customer Support
  • Live Chat Support
  • Virtual Assistant Services
  • Call Answering Services
  • Back Office Support
  • Cross Selling and Up- Selling Sales
  • Social Media Customer Service
  • Technical Support Service
  • Cost Management
  • Data Management
  • B2B Sales
  • B2B Lead Generation

24/7 Round the Clock Service

GSI Tech is the leading organization offering customized and dedicated IT managed solution to clients. Our field of service include virtual desktop infrastructure, server management, cloud storage, security, databases, and remote IT helpdesk support services. Call us now and talk to our representative who will provide you technical assistance you need.

We provide a full spectrum Business process outsourcing BPO support to customers. Our call center provides round the clock 24/7/365 services to customers. Our customers trust and rely on us for our on-time availability and prompt response. Hire us for a quote and discuss your requirements with US. We are ready to serve you any time.

Next-Gen Call Center Services

We are a renowned IT Services Company committed to serve customers in the best way possible. Our call center support delivers the high-quality technical assistance to global clients around the clock. We add core value to customers and strengthen customer service.

Our representatives keep a focus on targeting audience, acquiring leads, and building durable and long-term customer relationships. We offer customized call center services to clients and meet their requirements.

Our agents use the latest mode of communication to listen and talk to customers such as Voice over internet protocol (VOIP), email, call, and real-time live chat support. We believe in increasing sales and boosting revenue of a business organization. Kindly feel free to call, email, and chat with US for all your queries. We will get back to you immediately and answer to all your questions.